Service Engineer

Position: Service Engineer

Date posted: 2024-05-15

Industry: other

Employment type: Full Time

Experience: 2 plus year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential


We are looking for an experienced Service Engineer to join our team.

Job Location: UAE

Required Qualifications:

  • 2+ years in repairing flexible endoscopy and various medical equipment such as Endoscope washer, electrosurgical units, etc.
  • Bachelor’s degree in Science or Engineering.
  • Specific knowledge and understanding of flexible endoscope repair and general medical equipment.
  • Proficiency in English is essential.
  • UAE driving license and knowledge of UAE locations.

Duties and Responsibilities:

  • Repair flexible endoscopes and related instruments to OEM specifications.
  • Develop and update detailed repair procedures for various models.
  • Ensure the quality of repair processes, implement improvements, and resolve issues.
  • Validate equipment against customer specifications and country standards.
  • Accurately complete paperwork and communicate repair timelines.
  • Perform multiple repair tasks error-free and meet deadlines consistently.
  • Conduct process audits to maintain quality standards.
  • Troubleshoot, maintain, and repair designated equipment.
  • Provide telephone support for start-up and troubleshooting.
  • Execute Preventive Maintenance as per schedule.
  • Order required parts and maintain communication with suppliers.
  • Keep customer service logs and internal records up to date.
  • Communicate with customers daily for resolution and follow-up.
  • Utilize escalation process for service delivery issues.
  • Maintain and calibrate tools and test equipment.
  • Adhere to Quality, Environmental Health, and Safety standards.

Please indicate the position you are applying for in the subject line of your email.

To apply for this job email your details to

Application ends on June 14, 2024
Job ID: 10668 Application ends on June 14, 2024


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